International shipment Disruption

Glitz & Love is based in Singapore. 

International Postal & Parcel Services Updates from Singpost

Singpost has advised disruption in international shipment to and from Singapore. For details in shipment delay in standard international registered airmail from Singapore, please refer to the below link for easy reference.

https://www.singpost.com/covid-19-updates/international-post-parcel-services-updates

Australia – Measures taken to minimize the spread of COVID-19

Australia Post has advised that its daily operations are being affected by precautionary measures imposed by the government requiring individuals affected by COVID-19 to self-isolate, and disruption of the services offered by airlines and other transportation providers. This is having a direct impact on service quality for both international inbound and outbound mail.

Australia Post is therefore declaring a situation of force majeure for all international letter.

United Kingdom – Update on measures to limit the spread of COVID-19

Royal Mail Group (Royal Mail and Parcelforce Worldwide) has advised that as part of UK measures to minimize the spread of COVID-19, they have had to change their delivery process for all postal items requiring signature on delivery. As from 13 March 2020, items requiring a signature on delivery will not always be signed for by the recipient. Instead, in these exceptional and difficult circumstances, where the recipient has not been able to sign for the item but has duly received it, a code (XP1) will be entered into the handheld device, and this will constitute evidence of receipt.

In addition, Royal Mail Group also can no longer guarantee service delivery standards, in view of the UK Government introducing a series of measures, including self-isolation, social distancing, advising people to work from home and restricting travel with a view to minimizing the spread of COVID-19.

In addition, Royal Mail Group will suspend Saturday deliveries of untracked letters and small packets, with effect from 9 May. It will continue to deliver untracked letters and small packets from Monday to Friday as normal.

Saturday deliveries will be maintained for the majority of tracked parcel services.

United States of America – Impact of COVID-19 on postal operations

The United States Postal Service (USPS) has advised that it can no longer maintain service delivery standards (i.e., on-time delivery, etc.).

USPS has changed its traditional procedures for international mail requiring signature. In lieu of asking the recipient to provide a signature, USPS delivery staff have been requested to maintain a safe distance, and ask the recipient for their first initial and family name. This information (along with delivery agent details) is entered into the mobile delivery device.